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Privacy Policy

At Aushima’s Collection (accessible from https://aushimascollection.in and our official Android application), accessible, user-friendly service goes hand-in-hand with protecting your personal privacy. This Privacy Policy outlines how we collect, use, process, and protect your information when you use our mobile application and website services.

Who we are

Our website address is: https://aushimascollection.in.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Information We Collect

o fulfill orders, streamline deliveries, and improve your shopping experience, we collect the following types of information:

  • Personal Identity & Contact Information: Name, email address, phone number, delivery address, and billing address provided during account creation or order checkout.
  • Order & Transaction Data: Details regarding the sarees, fabrics, or ethnic items purchased, payment statuses, and historical orders. (Note: Financial payments are processed securely by PCI-DSS compliant third-party payment gateways. We do not store or process your credit/debit card details, banking PINs, or passwords on our servers).
  • Device & Usage Details: Technical info such as device manufacturer/model, OS version, unique device identifiers, IP address, and app activity (searches, product views) to ensure system security, stability, and bug troubleshooting.
  • Customer Communications: Messages, WhatsApp inquiries, or emails sent to customer support.

How We Use Your Information

We use the collected information for the following specific purposes:

  • Order Processing & Shipping: To prepare, ship, track, and deliver your purchases to your doorstep.
  • Customer Service: To provide account assistance, answer inquiries via WhatsApp or phone, and manage return/cancellation requests according to our store policy.
  • App Performance & Improvement: To optimize app navigation, resolve crashes, and enhance overall user experience.
  • Promotional Updates (Optional): To notify you about new saree arrivals, live catalog releases, seasonal sales, and special offers if you opt-in to notifications.
  • Security & Legal Obligations: To protect against fraud, unauthorized activity, and fulfill tax or accounting requirements.

Data Sharing & Disclosure

We do not sell, trade, or rent your personal data to third parties. We share information only with essential service partners necessary to fulfill our operations:

  • Logistics & Courier Partners: To deliver ordered merchandise to your address.
  • Payment Processors: To securely authorize and complete financial transactions.
  • Cloud & App Hosting Partners: Reliable cloud infrastructure providers supporting our database and application.
  • Legal Authorities: If required by law, subpoena, or legal proceedings to comply with regulations.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data Security

We implement appropriate technical, administrative, and physical measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. Data transmissions between the app and our servers are encrypted using modern SSL/TLS encryption standard.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Retention & Account Deletion Rights

Data Retention: We retain your personal data only for as long as necessary to fulfill order requests, resolve disputes, and satisfy legal accounting requirements.

Right to Access & Erase: You have the right to request access to the personal data we hold about you or request its deletion.

Account/Data Deletion Requests: You can request account and associated personal data deletion at any time by contacting us directly at aushimascollection@gmail.com or via WhatsApp at +91-7043942615. Upon receipt of your request, we will process and remove non-essential data within 30 days.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Children’s Privacy

Our services are directed toward adults and are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has submitted personal details, please contact us immediately for deletion.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in app capabilities, regulatory standards, or operational practices. Updates will be posted on this page with an updated “Last Updated” date. Continued use of the app after modifications constitutes acceptance of the revised terms.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us: